Kate Hogenson brings expertise in relationship management, direct marketing and interactive marketing, plus the invaluable perspective of having been on both the client and agency sides. Her acquisition and retention programs have a track record of producing sustained profitable results in competitive markets. She has an extensive background in multiple business categories including airlines, telecommunications, insurance, online and offline retail, hotel and luxury vacation properties for such major brands as Procter & Gamble, United Airlines, Sprint, Four Seasons Hotels, and Best Buy. She holds an MBA from Yale and a BA from Northwestern.